As someone who consults with businesses on a daily basis, customer service and the software platforms that can help achieve the best desired Customer...
Joe Mauk
Recent Posts
SHAKEN and STIRRED, the Bond solution to "Potential Spam" Calls
The phrase “Shaken, Not Stirred” was first heard from the late Sean Connery in 1962 in Dr. No as part of the James Bond series and has since made its way...
What to Consider when Looking at Free Collaboration Tools
Are you being bombarded with emails, calls, or LinkedIn messages from sales people about their "Free Collaboration Tool Trial"? It can be overwhelming...
C3 Analysis: 2019 SDWAN Magic Quadrant
Two weeks ago, Gartner released their 2019 SD WAN Magic Quadrant. While we believe that this document serves as a good data point for IT decision makers,...
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